Clutch City Cluckers
Order

Legal

PRIVACY
POLICY

Last updated: March 2026

1. Information We Collect

When you visit our website, place an order, sign up for our newsletter, or interact with our services, we may collect the following information:

  • Personal identification information (name, email address, phone number)
  • Delivery address and billing information
  • Order history and preferences
  • Device and browser information through cookies
  • Location data when using our store locator

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your food orders
  • Communicate with you about orders, promotions, and updates
  • Improve our website, menu, and services
  • Manage our loyalty program (Cluckers Club)
  • Send marketing communications (with your consent)
  • Respond to inquiries and support requests

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Delivery partners (DoorDash, ChowNow, UberEats) to fulfill orders
  • Payment processors for secure transactions
  • Marketing platforms to send communications you've opted into
  • Legal authorities when required by law

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. You can manage your preferences through our cookie banner or your browser settings. We use three categories of cookies:

  • Essential Cookies — Required for the website to function. These handle security, session management, and navigation. They cannot be disabled.
  • Analytics Cookies — Help us understand how visitors navigate the site (page views, traffic sources, time on page) so we can improve performance and content. Provided by Google Analytics.
  • Marketing Cookies — Used to deliver relevant promotions and measure the effectiveness of our campaigns across delivery partners and social platforms. You can opt out at any time.

We store your cookie preferences for 12 months. You can change your selection at any time by clearing your browser cookies or by contacting us.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website.

9. Contact Us

If you have questions about this privacy policy or your personal data, contact us at: